|
|
|
home > media > user spotlights > bozeman, montana
Bozeman, Montana
Maximizing GIS Investment and City Resources Using Cityworks
The Challenge
Like many Cityworks clients, the City of Bozeman made the move to Cityworks from a paper-based management system where work orders were written on paper, shuffled among staff, and ultimately stacked away in a warehouse, making it nearly impossible to review the past work history on their assets. Bozeman needed a more efficient way of managing this process and the ensuing data. Finding an asset maintenance management application that fully incorporated their excellent GIS data, which was heavily used by several City departments, citizens, and the greater Gallatin Valley area, was crucial to the staff and management team.
The Solution
Bozeman discovered Cityworks and decided it was a natural fit for their organization as Cityworks would fully leverage their investment in GIS and is the only truly GIS-centric work management product available. The City made the decision to implement Cityworks in early 2008, holding their initial kickoff meeting February 18, 2008 and going live just six weeks later. Bozeman implemented Cityworks in four of the City’s divisions including Water/Sewer, Forestry, Streets, and Signs. Running both Cityworks Desktop and Cityworks Anywhere, 10 of the City’s 17 licenses are dedicated to field use.
Results
Employees at Bozeman have felt the positive effect that Cityworks has on their operations.
“Since our Cityworks implementation, the amount of paper I handle has been cut by 90%,” stated John Alston, Superintendant of the Water/Sewer Department at Bozeman. “I like being able to look at the map at any time throughout the day and quickly see what outstanding work orders and service requests there are and their location without having to ask someone or go through a vast amount of paper to find out.”
Cityworks Anywhere has allowed City staff to better plan their work days. Alston continues, “With rising fuel and labor costs, Cityworks allows us to schedule work orders in similar areas of the city rather than ‘bouncing’ all over the city throughout the day, especially for work like the Curb Box Program, fire hydrant and sewer flushing, and our water valve exercise program, to name a few. I feel the Cityworks system has helped take our maintenance program up to a higher level of organization, and allow us to quickly access asset history at the touch of a mouse.”
The City of Bozeman acknowledges saving time, money, and maximizing resources utilizing Cityworks, as well as taking full advantage of their GIS investment. They plan to further expand Cityworks and realize the results they have experienced will only continue to grow in the future.
About Bozeman
Located 90 miles north of Yellowstone National Park, Bozeman is in the heart of the Gallatin Valley at the base of the beautiful Bridger Mountains. The city has a population of about 33,000 and is the fourth largest municipality in the wide-open state of Montana. The town is home to Montana State University and some of the best skiing, hiking, hunting, and fishing found anywhere in the world. Bozeman, known as an alpine city, covers an area of approximately 13 square miles, sits at an elevation of 4810 feet, and averages 73 inches of snowfall per year.
|
|
|